The Quantified Communications Blog

  • Sep 12, 2013

    How to Spot a Fake Online Review

    By Noah Zandan and Carrie Goldberger

    September 12, 2013

    Note: This is part 2 of our two-part series on online user reviews. To see part 1, click here.

    In last week’s blog post, we revealed whether positive or negative user reviews matter more to potential customers. This week, we turn our attention to deceptive reviews.

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  • Aug 23, 2013

    WSJ: Mastering Art of Conveying Confidence

    The following is an article from the Wall Street Journal, covering how to use body language to convey confidence, including insights and research from Quantified Communications.

    Mastering Art of Conveying Confidence

    By Sue Shellenbarger

    Most people work hard pulling down degrees and polishing resumes in hopes of impressing hiring managers. But many neglect to master one of the most important hot buttons for employers – body language.

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  • Aug 16, 2013

    Engage, Don’t Perform: How do you Measure Authenticity?

    Do you know that feeling you get when you’re watching a speaker and you’re not convinced they really believe what they’re saying? They just seem too polished, too prepared, too smooth, too “inhuman”. They seem, candidly, inauthentic.

    As technology has enabled rapid growth in methods of communication, authenticity is more important today than it ever has been. When it comes to communicating online and over video, we have certain expectations about preparation and polish, but we also expect to see the human faults of each communicator.

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  • Jul 03, 2013

    Top 10 Patriotic Speeches in American History

    What makes a speech patriotic? According to the Oxford dictionary, a patriot is “a person who vigorously supports their country and is prepared to defend it against enemies or detractors.” Implicit in this definition is strong emotion. A patriotic person is proud of their country, and feels that pride strongly enough to fight for their country. According to Stories of USA, the top ten patriotic speeches in American History are (in ranked order):

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  • Jun 06, 2013

    The Emotional Language of D-Day

    Source Army.Mil

    On June 6th, 1944 (also known as D-Day), General Dwight D. Eisenhower gave a short, inspirational speech to soldiers before the Battle of Normandy. A full transcript and audio of the speech can be found here. In June of 1944, approximately 156,000 American, British, and Canadian forces landed on the coast of France’s Normandy region in one of the largest amphibious military assaults in history.

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  • Jun 04, 2013

    How Commencement Speakers Use the Power of Persuasion

    The honorable task of giving a commencement address is not an easy one. Speakers must tailor their words to the graduates, while considering that their audience extends to the parents, grandparents, younger siblings, teachers, and anyone else who might see the speech online. Ask around and you will learn that the majority of graduates do not remember who spoke during their graduation ceremony, let alone what their message was. Yet there are a few speeches that stand out and are remembered not just by the class they addressed. For example, excerpts from David Foster Wallace’s commencement speech to the 2005 class of Kenyon College were recently compiled into a short viral video, “This is Water”.

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  • Jun 03, 2013

    Fortune: The Best Commencement Speakers Are...

    A wonderful article from Fortune covering our analysis of the best commencement speeches:


    The best commencement speakers are...

    By June 3, 2013: 7:57 AM ET

    What makes a great speech? Persuasion.

    This is what the experts at Quantified Communications, a firm that analyzes communications skills, report is most critical to connect with a crowd--when the crowd is college grads, at least.

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  • May 30, 2013

    WSJ: Is the Boss Looking at You? You'd Better Hope So.

    The following is an article from the Wall Street Journal, covering eye contact in the workplace with research from Quantified Communications!

    Is the Boss Looking at You? You'd Better Hope So.

    By Sue Shellenbarger

    How do people gauge their career progress: Praise from the boss? Landing a promotion? Scoring an office with a window?

    Another important leading indicator is often missed – the amount of eye contact received from co-workers and supervisors. If the boss looks at you longer than at your co-workers during conversations or meetings, it may be a sign your star is rising.

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  • May 29, 2013

    WSJ: Just Look Me in the Eye Already

    Exciting to see our analytics in the Wall Street Journal!

    Just Look Me in the Eye Already

    The Workplace Perils of Staring at Our Phones and Elsewhere; The Ideal Gaze Lasts 7 to 10 Seconds

    By Sue Shellenbarger

    You're having a conversation with someone and suddenly his eyes drop to his smartphone or drift over your shoulder toward someone else.

    It feels like this is happening more than ever—in meetings, at the dinner table, even at intimate cocktail parties—and there are signs that the decline of eye contact is a growing problem.

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  • May 06, 2013

    WSJ: The Sound of Your Voice Speaks Volumes

    Wonderful to see our research in the Wall Street Journal!

    The Sound of Your Voice Speaks Volumes

    By Sue Shellenbarger

    Distinguished voices?

    Recent research has shown that powerful men, including chief executives and politicians, tend to have voices that are deeper than average. (See: What Does a Successful CEO Sound Like? Try a Deep Bass.)

    Powerful women, however, apparently assert themselves in different ways. A small study of 10 female business leaders shows their voices are closer in pitch to the average for all women, based on a comparison with a 423-woman database by Quantified Communications, a provider of communications analytics. The study included PepsiCo chief executive Indra Nooyi ,Facebook COO Sheryl Sandberg and Yahoo CEO Marissa Meyer.

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