Oct 23, 2019
When we talk about leadership capabilities, we often talk about book smarts, or IQ. “He’s a sharp guy.” “She’s got a mind for business.” But there’s another kind of intelligence that we don’t emphasize nearly as much, and in many ways, it’s even more important than IQ.
Nov 05, 2018
Last week, Katie Kuehner-Hebert of Chief Executive published an article outlining what makes JPMorgan Chase CEO Jamie Dimon the leader of the US financial pack. She gave an overview of Dimon’s career and leadership experience, but celebrated his candor as one of his chief assets, citing his top spot in Quantified’s 2017 CEO Authenticity Index as evidence.
Oct 29, 2018
At the University of Virginia Darden School of Business Leadership Communication Council last month, the headline was this: “Social media, digital communication and technology-enabled connection have created an era of radical—sometimes painful—transparency for businesses,” and “…the best means to communicate successfully given the disruptive state of constant transparency is to align communication with action.”
Oct 26, 2018
Do you remember a time, as a kid, when you wanted to ask your parents for something—a new toy, a raise in your allowance, a dog? How did you go about it? Did you just come right out and ask, or did you spend time preparing your arguments, collecting your reasoning, and maybe even making a visual presentation? Did you debate with yourself whether to ask your parents together or individually? Who did you ask first?
Oct 15, 2018
We often talk about leaders as particularly great communicators, able to share information, persuade doubters, and inspire employees with ease and finesse. (Or if they’re not there yet, they’re at least working on it.)
But what happens if your boss is a not-so-great communicator?
Oct 08, 2018
The Austin chapter of the Association for Talent Development is hosting the 2018 Applied Learning Summit next month, bringing together talent development professionals across a range of industries to swap stories and share experiences. The theme for this year’s summit— Anticipate, Apply, Adapt—recognizes the rapid rate of change and the variety of innovations in the talent development industry.
Sep 17, 2018
If we’ve said it once, we’ve said it a thousand times: a leader’s effectiveness hinges on the way he or she communicates with employees, customers, investors, and community stakeholders. A business’s leaders are its figureheads, shaping its reputation and setting its cultural tone. And they do that in the way they communicate. When they do it well, the entire organization reaps the rewards. When they do it poorly, company morale, community perception, and the bottom line all suffer.
Sep 10, 2018
When we talk about learning and development, our minds often go straight to the “hard” skills: industry-specific, job-related tasks. And that makes sense—these skills are much easier to standardize, train, and evaluate than the softer skills like communication or teamwork. However, the reality is that these soft skills are critical to professional success, as a recent ManpowerGroup study revealed that 61 percent of American companies rate soft skills as the most desired in new hires. According to ManpowerGroup, these skills are the “Human Strengths” that will future-proof our workforce against automation.
Aug 30, 2018
A chief communications officer at a Fortune 100 company recently told me, “Our CEO considers himself to be the chief communicator.”
Aug 20, 2018
Have you ever had the sense that moods are contagious? Have you noticed that one person’s bad mood can bring down a whole group or, the opposite, one member’s excitement can ripple throughout the entire team?