Sep 13, 2017
Why Evaluating Your Communication Style is the First Step to Winning with Customers, Coworkers, and Your Boss
A sales rep flies across the country to seal the deal with an account he’s been pursuing for months. He’s listened carefully to the prospective buyers’ needs and put together a package he knows they’ll love. The deck is polished and ready to go. But the audience is a little fidgety, a little disengaged. The rep answers all their questions, but comes home empty handed.
Sep 05, 2017
If a company is a ship, the CEO is the captain, but she’s also the figurehead—the face of the company. As such, she’s constantly under pressure to shape its reputation and standing with key stakeholders, including customers, employees, investors, and community members. And the way the CEO communicates with those stakeholders drives their perceptions of the company as a whole.
Sep 13, 2016
One of the advantages of QC’s global communication database is that it allows us to look for aggregate trends in communication styles. For example, we use our proprietary language analytics platform to measure close to 1,000 earnings calls every quarter. And every quarter, we see a similar pattern:
Jun 14, 2016
The Future of Human Communication: How Artificial Intelligence Will Transform the Way We Communicate
It's only a matter of time until Artificial Intelligence is a decision maker in every workplace.
May 27, 2016
Last commencement season, Business Insider posted a list of the 13 best graduation speeches of all time. While there will always be room for debate on that topic, we felt the list offered a strong collection of truly inspiring speeches — free of the clichés and platitudes we hear so often this time of year.
We wondered how top-rated commencement speeches compare to the typical executive keynote. What can a CEO take from these speeches into leadership communication scenarios?
May 17, 2016
At Quantified Communications, we urge clients to focus on clarity in all their executive communications, and annual shareholder letters — notoriously dense documents — are at the top of the list. No matter how crisp the numbers, no matter how good the news, your letter is far less effective if it's unclear to the investors who read it.
Apr 27, 2016
Apr 26, 2016
Apr 25, 2016
As so many of us do, David Nihill used to have serious stage fright — the sweats, the shakes… we’re all familiar with the side effects of public speaking anxiety. But Nihill knew it was time to overcome that fear. Inspired by Malcolm Gladwell’s 10,000 hour rule, he considered who spends the most time on stage, in the most challenging conditions: standup comedians. So Nihill made a bold choice: he spent a full year performing standup comedy in order to overcome stage fright.
Apr 22, 2016