The Quantified Communications Blog

  • Mar 16, 2020

    In the Midst of COVID-19 Uncertainty, Trusted Leadership Is Critical

    by Melanie Meador & Noah Zandan

    The novel coronavirus (aka COVID-19) continues to spread at an alarming pace, shutting down small businesses, moving classrooms and offices online, and (somewhat inexplicably) sending toilet paper flying off grocery shelves. But conflicting information, misinformation, and uncertainty are spreading as fast as the virus itself, stirring up anxiety and outright panic on one hand and fostering equally dangerous apathy on the other.

    What we need during this time (aside from the rapid development of a vaccine) is effective leadership in both government and business. We need leaders to communicate in a way that inspires confidence and unifies communities.

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  • Feb 26, 2020

    Introducing Insights Into Influence

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  • Feb 19, 2020

    Why Are Some People Extraordinary Speakers?

    We all know how it feels to walk away from a speech—whether it’s a TED Talk, a conference keynote, or a presentation at work—and know that we just heard something extraordinary. We hear people speak all the time, in formal situations and everyday get-togethers. Some folks are good public speakers; others, not so much. But it’s a rare treat to see somebody who’s truly extraordinary. These are people like Brené Brown, Martin Luther King Jr., Malala Yousafzai, Sheryl Sandberg, and many others who know how to hook their audience, reel them in, and leave them fired up.

    So, what are these extraordinary speakers doing that others aren’t?

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  • Jan 22, 2020

    How to Be a Paid Speaker

    For many leaders, thought leaders, and experts, public speaking is an attractive opportunity to both share expertise and create an additional revenue stream. So how can you get started? Unfortunately, there’s no clear, one-size-fits-all process for breaking into the business. However, there are a few strategies you can take to build your personal brand and your network that will help you open doors to paid speaking gigs (and other opportunities, as well).

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  • Jan 15, 2020

    Can We Use Computational Social Science to Detect Fake News?

    In case you hadn’t heard, 2020 is an election year. And that means we’ll be inundated with political news from all sides (as if we hadn’t been already). But in this “post-truth” world of fake news and alternative facts, how can we ensure that what we’re reading, believing, and sharing leading up to the election is real news?

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  • Dec 23, 2019

    Looking toward 2020: 5 Predictions for Behavioral Analytics in the New Decade

     

    Where has the year gone? It seems like just yesterday we were gearing up for 2019, and now here we are, getting ready to ring in 2020 and a new decade.

    This past year, many of our discussions have been around planning for “the future of work” and how technology will transform the way businesses operate, the way leaders steer the ship, and the capabilities employees and aspiring leaders need to support their brands and build their careers. All this talk of disruption can certainly be anxiety inducing, but when companies get ahead of it, leveraging innovations in technology and performance science to prepare for the next iterations of business, they can establish serious advantages that propel significant growth in 2020 and beyond.

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  • Dec 11, 2019

    The Future of Leadership Development: Experience Platforms

    In the last couple of decades, leadership development has undergone drastic transformation. From the physical universities like GE Crotonville and Accenture St. Charles to virtual, e-learning software platforms to bite-sized MOOCs from platforms like Lynda.com and even YouTube, L&D has been desperately seeking a structure that both fits into employees’ schedules and enables lasting improvement.

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  • Nov 27, 2019

    Leadership Communication Lessons from Professional Speechwriters

    Last month, I had the honor of speaking at the Professional Speechwriters Association’s 2019 World Conference in Washington, D.C. The theme of this year’s conference was “Leadership Communication: Next,” and the program promised to shake up attendees’ ideas of executive communication best practices and challenge us to think more deeply about time-tested techniques.

    And boy did executive director David Murray and my fellow speakers deliver. Here are four of my favorite takeaways from the conference.

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  • Nov 20, 2019

    Should Leaders Apologize? Sorry, but Research Says Maybe Not.

    These days, it seems like once a week, some public figure or another is making a controversial statement that’s met by many with demands for apologies and/or consequences. And general consensus would argue that, when a leader—corporate, political, or otherwise—realizes he or she has made an insensitive statement, a sincere apology is in order to save face, demonstrate character and make peace with the public. But recent research shows that, following a gaffe, apologizing might not be the right way to go.

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  • Oct 23, 2019

    Why Emotional Intelligence Is Critical for Leadership—and How to Develop It

    When we talk about leadership capabilities, we often talk about book smarts, or IQ. “He’s a sharp guy.” “She’s got a mind for business.” But there’s another kind of intelligence that we don’t emphasize nearly as much, and in many ways, it’s even more important than IQ.

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