Nov 27, 2019
Last month, I had the honor of speaking at the Professional Speechwriters Association’s 2019 World Conference in Washington, D.C. The theme of this year’s conference was “Leadership Communication: Next,” and the program promised to shake up attendees’ ideas of executive communication best practices and challenge us to think more deeply about time-tested techniques.
And boy did executive director David Murray and my fellow speakers deliver. Here are four of my favorite takeaways from the conference.
Nov 20, 2019
These days, it seems like once a week, some public figure or another is making a controversial statement that’s met by many with demands for apologies and/or consequences. And general consensus would argue that, when a leader—corporate, political, or otherwise—realizes he or she has made an insensitive statement, a sincere apology is in order to save face, demonstrate character and make peace with the public. But recent research shows that, following a gaffe, apologizing might not be the right way to go.
Oct 23, 2019
When we talk about leadership capabilities, we often talk about book smarts, or IQ. “He’s a sharp guy.” “She’s got a mind for business.” But there’s another kind of intelligence that we don’t emphasize nearly as much, and in many ways, it’s even more important than IQ.
Oct 16, 2019
It’s one of those buzzwords we hear all the time when we’re discussing leadership abilities, and at a high level, it makes sense. But when it comes time to break down exactly what executive presence (much less talk about how to develop it), it’s not so easy.
But executive presence isn’t just some lofty, intangible “x factor” that indicates leadership abilities. It’s a skill—or, more realistically, a set of skills—that leaders have honed over the course of their careers.
Sep 25, 2019
Researchers studied what communication behavior influences investor decisions and found this surprise.
Entrepreneurs looking to recruit investors to support their business ventures are constantly finetuning their pitches, honing the data, polishing the business plan, and looking for just the right way to tell their stories.
Sep 18, 2019
The YouTube voice. You can hear it in your head, can’t you? In fact, you’re probably using it to read this paragraph. Your inner voice suddenly sounds uncannily like Hank Green.
As YouTube has evolved from an artistic repository of classics like “Charlie Bit My Finger” and “Harry Potter Puppet Pals” into a platform where influencers and explainers can monetize their every opinion, something else has evolved as well. That’s the YouTube voice.
Sep 16, 2019
The standard for measuring your communication skills.
If you’ve been following Quantified, you know our obsession is adding science—algorithms, data, and objective measurements—to the art of communication.
Aug 28, 2019
AI will not replace communication coaches, but communication coaches who use AI will replace those who don’t.
We talk a lot here at Quantified about how artificial intelligence is enhancing personalized and experiential learning—particularly communication skills. After all AI-driven communication development is our bread and butter, and we’re passionate about using the latest innovations to make communication training more effective and more lasting, and to make world-class communication training accessible to millions of people.
Aug 21, 2019
I’ve been thinking a lot about inclusive leadership lately.
It’s been a buzzword for years, and years ago we started working with Chief Inclusion Officers to help them improve their narratives and lift their communication platforms, but in recent months, inclusion has evolved from an element of employee and career communications to something that’s front and center for leadership, an imperative for brands, and one of the top training and performance requests from leading organizations.
Jul 17, 2019
Recently, I had the opportunity to speak on the State Bar of Texas Podcast, with Laurence Colletti of the Legal Talk Network. He was interested in how Quantified Communications approaches leadership communication, and especially what lawyers should keep in mind when they’re speaking with clients, judges, or juries, or when they’re drafting briefs and other documents.