The Quantified Communications Blog

  • Dec 15, 2019

    What to Expect in This Month’s Democratic Debate

    Campaign season is well under way for the 2020 election, and for most Americans, that signals a time to think carefully about candidates’ policies, platforms, credentials, and values. For the team here at Quantified, we’re also taking a careful look at the  candidates’ communication styles.

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  • Dec 11, 2019

    The Future of Leadership Development: Experience Platforms

    In the last couple of decades, leadership development has undergone drastic transformation. From the physical universities like GE Crotonville and Accenture St. Charles to virtual, e-learning software platforms to bite-sized MOOCs from platforms like Lynda.com and even YouTube, L&D has been desperately seeking a structure that both fits into employees’ schedules and enables lasting improvement.

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  • Dec 04, 2019

    How—and Why—to Turn Employees into Lifelong Learners

    We’re hearing a lot of buzz lately about preparing employees for the “future of work.” Here at Quantified, we’ve weighed in once or twice on the importance of providing quality training and development opportunities for employees, ensuring they have the skills required to continue helping the company grow—but also encouraging long-term loyalty and engagement.

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  • Nov 27, 2019

    Leadership Communication Lessons from Professional Speechwriters

    Last month, I had the honor of speaking at the Professional Speechwriters Association’s 2019 World Conference in Washington, D.C. The theme of this year’s conference was “Leadership Communication: Next,” and the program promised to shake up attendees’ ideas of executive communication best practices and challenge us to think more deeply about time-tested techniques.

    And boy did executive director David Murray and my fellow speakers deliver. Here are four of my favorite takeaways from the conference.

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  • Nov 20, 2019

    Should Leaders Apologize? Sorry, but Research Says Maybe Not.

    These days, it seems like once a week, some public figure or another is making a controversial statement that’s met by many with demands for apologies and/or consequences. And general consensus would argue that, when a leader—corporate, political, or otherwise—realizes he or she has made an insensitive statement, a sincere apology is in order to save face, demonstrate character and make peace with the public. But recent research shows that, following a gaffe, apologizing might not be the right way to go.

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  • Nov 13, 2019

    Developing a Culture of Inclusion in the Workplace

    In recent years, inclusion has evolved from an idealistic workplace buzzword to a must-have component of company culture. Definitions vary from source, but inclusion boils down to the idea that, regardless of background, viewpoints, or beliefs, every team member’s contributions are valued and worthy of respect.

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  • Nov 06, 2019

    Reskilling and Upskilling: A Primer

    In all the buzz about the future of work, there are two terms we hear over and over: reskilling and upskilling. As in “Businesses will need to reskill their employees as automation changes the nature of their jobs.” Or “In today’s tight labor market, employees are looking for jobs that support their ongoing development, so savvy businesses are investing in upskilling their top talent.”

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  • Oct 23, 2019

    Why Emotional Intelligence Is Critical for Leadership—and How to Develop It

    When we talk about leadership capabilities, we often talk about book smarts, or IQ. “He’s a sharp guy.” “She’s got a mind for business.” But there’s another kind of intelligence that we don’t emphasize nearly as much, and in many ways, it’s even more important than IQ.

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  • Oct 16, 2019

    What Is Executive Presence, and Can it Be Learned?

    “Executive presence.”

    It’s one of those buzzwords we hear all the time when we’re discussing leadership abilities, and at a high level, it makes sense. But when it comes time to break down exactly what executive presence (much less talk about how to develop it), it’s not so easy.

    But executive presence isn’t just some lofty, intangible “x factor” that indicates leadership abilities. It’s a skill—or, more realistically, a set of skills—that leaders have honed over the course of their careers.

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  • Oct 09, 2019

    Beyond Compliance Training: Learning & Development in Finance

    Traditionally, learning and development of any kind has a bit of a bad rap. Being required to attend on-the-job training sounds about as exciting—and useful—as sitting through a defensive driving course. And yet, in today’s business landscape, with Korn Ferry predicting a talent shortfall of 85 million workers by 2030 at a cost of $8.5 trillion per year, retaining top talent by giving them the room and the resources to grow and develop is more critical than ever.

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